Endodontic Care of MA, P.C.

Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Effective Date: February 16, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

At Endodontic Care of MA, P.C., we are committed to protecting the privacy and security of your health information. This Notice describes how we may use and disclose your protected health information (“PHI”), your rights regarding that information, and our legal obligations concerning your privacy.

Our Commitment to Your Privacy

We are required by law to:

  • Maintain the privacy and security of your protected health information.
  • Provide you with this Notice of our legal duties and privacy practices.
  • Notify you if a breach occurs that may compromise the privacy or security of your information.
  • Follow the terms of this Notice currently in effect.

How We May Use and Disclose Your Health Information

For Treatment

We may use and disclose your health information to provide, coordinate, or manage your dental and endodontic treatment. This may include communication with your general dentist, specialists, laboratories, pharmacies, hospitals, and other healthcare providers involved in your care.

For Payment

We may use and disclose your information to obtain payment for services provided to you. This may include submitting claims to insurance companies, obtaining pre-authorizations, verifying benefits, and collecting outstanding balances.

For Healthcare Operations

We may use and disclose your information for activities necessary to operate our practice, including:

  • Quality assessment and improvement
  • Staff training and education
  • Licensing and accreditation activities
  • Business management and administration
  • Compliance and auditing activities

Appointment Reminders and Treatment Information

We may contact you regarding appointments, treatment recommendations, follow-up care, and other healthcare-related communications.

Individuals Involved in Your Care

Unless you object, we may disclose relevant information to family members, friends, or others involved in your care or payment for your care.

As Required by Law

We may disclose your information when required by federal, state, or local law.

Public Health and Safety Activities

We may disclose information for public health purposes, to report abuse or neglect, prevent serious threats to health or safety, or comply with government oversight activities.

Legal Proceedings and Law Enforcement

We may disclose information in response to court orders, subpoenas, legal processes, or lawful requests by law enforcement authorities.

Workers’ Compensation

We may disclose information as authorized by workers’ compensation laws and similar programs.

Uses and Disclosures Requiring Your Authorization

Certain uses and disclosures require your written authorization. We will obtain your authorization before:

  • Using or disclosing information for most marketing purposes.
  • Selling your protected health information.
  • Using or disclosing psychotherapy notes, when applicable.
  • Making other uses or disclosures not otherwise described in this Notice.

You may revoke an authorization at any time in writing, except to the extent we have already acted on it.

Additional Protections for Certain Records

Federal law provides additional privacy protections for records relating to substance use disorder treatment maintained by programs subject to 42 CFR Part 2. Where applicable, such records may not be used or disclosed except as permitted or required by law.

Your Rights Regarding Your Health Information

You have the right to:

Inspect and Obtain Copies

You may request access to and copies of your health records, subject to certain legal exceptions.

Request Amendments

If you believe information in your record is incorrect or incomplete, you may request an amendment.

Request Restrictions

You may request restrictions on certain uses and disclosures of your information. While we are not required to agree to every request, we will comply when required by law.

Request Confidential Communications

You may request that we communicate with you by alternative means or at alternative locations.

Receive an Accounting of Disclosures

You may request a list of certain disclosures we have made of your health information.

Receive a Paper Copy of This Notice

You may obtain a paper copy of this Notice at any time, even if you previously agreed to receive it electronically.

Our Responsibilities

We are required to:

  • Protect the privacy of your health information.
  • Provide you with this Notice.
  • Abide by the terms of this Notice.
  • Notify affected individuals following a reportable breach of unsecured protected health information.

Changes to This Notice

We reserve the right to change this Notice and make the revised Notice effective for all protected health information we maintain. Updated notices will be available in our offices and on our website.

Questions or Complaints

If you have questions about this Notice or believe your privacy rights have been violated, please contact:

 

Privacy Officer

Suzanne Collins

Endodontic Care of MA, PC

151 E Central St. Franklin, MA 02038

 

You may also file a complaint with the:

Office for Civil Rights

Complaints will not affect your treatment or benefits, and we will not retaliate against you for filing a complaint.